odd96's Privacy Policy
This policy explains in detail how your personal information is collected, stored, and protected.
Introduction & Scope
odd96 (hereinafter "we", "our", or "the platform") operates a trusted online gaming and sports betting service for users in Bangladesh. We believe that the protection of your personal information is a fundamental right. This Privacy Policy clearly informs you of what data we collect, why we collect it, how we use it, and what your rights are.
This policy applies to the website https://odd96.lat and all its associated services. By using our services, you consent to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
Important: odd96 never sells your information to third parties. Your data is used solely to improve service quality and ensure security.
What Information Is Collected
When you create an account on odd96 or use our services, we may collect various types of information. Below we describe that information in detail.
2.1 Information You Provide Directly
Information you provide yourself includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Identity document details (required for KYC verification)
- Payment information (bKash, Nagad, or Rocket account number)
- Account preferences and communication language
2.2 Automatically Collected Information
Information collected automatically while you use our site:
- IP address and device identification details
- Browser type and operating system
- Time spent on the site and pages visited
- Data collected from cookies and similar tracking technologies
- Transaction history and gaming activity
2.3 Information Received from Third Parties
In certain cases, we may receive information from trusted third parties for identity verification, fraud prevention, and fulfilling legal obligations.
Identity Information
Name, age, identity documents — collected to confirm legitimate accounts.
Financial Information
Payment methods and transaction details — retained for secure transactions.
Technical Information
Device and browser information — used to improve site performance.
Purpose of Data Use
odd96 uses collected information for the following purposes:
3.1 Service Operation and Improvement
We use your information to create and manage your account, verify logins, process transactions, and provide customer support. We analyse user experience patterns to continuously improve our service quality.
3.2 Security and Fraud Prevention
To keep your account and financial information secure, we actively monitor suspicious activity. This information is essential for preventing unauthorised access, money laundering, and fraud.
3.3 Legal Compliance
We retain information to comply with applicable laws and regulations, respond to requests from regulatory authorities, and protect our legal rights.
3.4 Communication and Notifications
We use your contact information to notify you of important account-related updates, transaction confirmations, and service changes.
Responsible Gaming: By analysing your gaming activity data, we are able to identify potentially problematic gaming behaviour and provide timely support.
Cookies & Tracking Technologies
Cookies are small text files stored in your browser. odd96 uses the following types of cookies:
Essential Cookies
Required for the basic functionality of the site. Without these, account login and payment operations are not possible.
Analytics Cookies
Used to understand patterns of site usage. This information is analysed in aggregate — individuals cannot be identified.
Functional Cookies
Help remember your preferences — such as language choice and interface settings.
Security Cookies
Used to prevent session hijacking and cross-site request forgery.
You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the service to not work properly.
Data Security Measures
odd96 follows industry-leading standards to protect your information. The key elements of our security framework are:
5.1 Encryption Technology
All your sensitive information is protected through SSL (Secure Socket Layer) encryption. Encryption is active both during data transfer and during storage.
5.2 Access Control
Your personal information can only be accessed by authorised staff, and only when required for operational purposes. All access is logged and reviewed regularly.
5.3 Regular Security Reviews
Our technical infrastructure undergoes regular security testing. Any vulnerability identified is resolved promptly.
Personal Security Tip: To keep your account secure, use a strong password and do not share your login details with anyone. If you notice any suspicious activity, contact us immediately.
Data Disclosure & Sharing
odd96 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:
6.1 Service Providers
We work with trusted partners for payment processing (bKash, Nagad, Rocket), game software providers, and technical support. These organisations may only use the information for contractually defined purposes.
6.2 Legal Obligations
If we are required to disclose information as part of a court order, government investigation, or legal process, we are obligated to do so under the law.
6.3 Business Transfers
If there is a change to odd96's business structure in the future (such as a merger or acquisition), user information may be transferred. You will be notified in advance in such cases.
6.4 With Your Consent
For any sharing of information beyond the situations described above, we will obtain your explicit consent.
Your Data Rights
As an odd96 user, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances you may request that your information be deleted, though some data may be retained to fulfil legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes and to request that it be stopped.
To exercise any of the above rights, email [email protected] or contact us via our 24/7 live chat. We will aim to respond within 30 business days.
Data Retention Period
We retain your information only for as long as necessary. The retention period is determined based on the following factors:
8.1 Active Accounts
All information required to provide the service is retained for as long as your account remains active.
8.2 After Account Closure
Even after an account is closed, transaction records and identity verification information may be retained for a specified period to fulfil legal and regulatory obligations.
8.3 Analytics Data
Aggregate and anonymised analytics data may be retained for long-term service improvement, but it cannot be used to identify any individual.
Protection of Minors' Data
odd96's services are strictly for adults — only those aged 21 and above. We do not knowingly collect information from any minor.
Age verification is mandatory during registration. If we become aware that a minor is using our services, their account will be closed immediately and the associated data will be deleted.
For Parents: If you suspect that a minor in your household is using odd96, contact [email protected] immediately.
Policy Changes & Updates
odd96 reserves the right to update this Privacy Policy as needed. For any significant changes:
- A notification will be sent to your registered email
- A clear notice will be displayed on the site's home page
- The revision date at the top of the policy will be updated
- Continuing to use the service after changes have been made will be considered acceptance of the new policy
You will be given sufficient notice before any major changes take effect. We recommend that you review this policy regularly.
Privacy Contact
If you have any questions, requests, or complaints about this Privacy Policy or your personal information, please contact us.
We are always committed to protecting your privacy. Keeping your information secure is odd96's highest priority.